Returns

Hey there, awesome tribe member!

At The Gorilla Tribe, we're all about hooking you up with rad apparel that's as unique as you are. Since our gear is custom-made on demand, each piece is crafted with love and care just for you!

No Refunds or Returns (Unless It's a Boo-Boo)

We want you to be totally stoked with your purchase, but since our gear is tailored especially for you, we can't accept returns or dish out refunds unless there's a hiccup like damage or defects. It's all about keeping our gear game strong!

Return Process for Bumps in the Road

If your gear arrives with a bummer like damage or defects, don't stress! Just hit us up at support@thegorillatribe.com within 14 days of receiving your order, and shoot over a pic of the prob. Once we give it the thumbs-up, we'll hook you up with a return label so you can send it back our way.

Return Eligibility Criteria

To keep things chill, make sure your gear is unworn, unwashed, and packed up in its original packaging with all the tags still attached. This helps us make sure everything's in tip-top shape when it comes back to the tribe!

Refund Process

Once your gear makes its way back to us, our tribe will give it the once-over to make sure everything's copacetic. If it checks out, we'll toss a full refund your way, pronto! Expect to see those funds back in your pocket within 14 days.

Got Questions?

If you've got anything on your mind or just wanna shoot the breeze, we're here for ya! Reach out to us at support@thegorillatribe.com, and we'll have a chat about whatever's on your mind.

Thanks for being part of The Gorilla Tribe! Your support means the world to us as we continue to crush it with killer apparel for all your adventures.